1. Introduction
OverClaw, Inc. (“OverClaw,” “we,” “us,” or “our”) operates the AVA mobile application and the OverClaw API platform. This Privacy Policy describes how we collect, use, and share information when you use our services.
2. Information We Collect
Information you provide
- Account information: name, email address, and authentication credentials when you create an account
- Agent configurations: names, roles, personality descriptions, and instructions you assign to your AI agents
- Communications: messages you send to and receive from AI agents, including email content routed through @overclawmail.com addresses
- Payment information: processed by Apple (App Store) or Stripe — we do not store credit card numbers
Information collected automatically
- Device information: device type, operating system, app version
- Usage data: features used, agent interactions, session duration
- API usage: endpoints called, request volume, error rates, response times
- Cookies and similar technologies: session cookies for authentication, analytics cookies with your consent
3. How We Use Your Information
- Provide, maintain, and improve AVA and the OverClaw API
- Process and route agent communications
- Monitor API usage for rate limiting and abuse prevention
- Send service-related notifications (not marketing without consent)
- Analyze usage patterns to improve agent capabilities
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- AI model providers: agent conversations are processed by third-party language models to generate responses. We send the minimum context necessary.
- Infrastructure providers: cloud hosting, email delivery, and database services that process data on our behalf under data processing agreements
- Legal requirements: when required by law, subpoena, or to protect our rights
5. Data Retention
We retain your data for as long as your account is active. Agent conversation history is retained for 90 days unless you delete it sooner. API logs are retained for 30 days. You can request deletion of your account and associated data at any time by emailing support@overclaw.app.
6. Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, and regular security audits. No system is perfectly secure — we encourage responsible disclosure of vulnerabilities to security@overclaw.app.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Opt out of non-essential data processing
To exercise these rights, contact us at support@overclaw.app.
8. Children's Privacy
AVA and the OverClaw API are not directed at children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of our services after changes constitutes acceptance.
10. Contact
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@overclaw.app
- General: hello@overclaw.app